Return and Refund Policy
Last updated: [Insert Date]
Because many of our items are custom or made-to-order, we have a limited return policy.
1. Returns
We only accept returns if the item is:
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Damaged
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Defective
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Incorrect item sent
You must contact us within 7 days of delivery.
2. Non-Returnable Items
We do not accept returns for:
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Custom or personalized items
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Incorrect size selected by customer
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Change of mind
3. How to Request a Return
Email us with:
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Order number
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Photos of the issue
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Description of the problem
📧 [Your Email Address]
4. Refunds
If approved, we may offer:
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Replacement item
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Store credit
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Refund to original payment method
Refunds are processed within 5–10 business days.
5. Exchanges
We do not offer direct exchanges. Please place a new order if needed.